In C:\Program Files\EA Games, copy the content of the old folder for the game into the new folder for the game.Go to C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.Go to C:\Program Files\EA Games and move the folder for the game to a different place.Open the EA Desktop app, then try installing your game again.Slide it to the lowest setting available. In the User Access Control window, click and hold the slide bar.Try lowering the User Access Control settings This runs the EA Desktop app as an administrator account and should let the game install. Right-click the EA Desktop icon on your desktop (or in the EA Desktop directory if not on your desktop) and select Run As Administrator.Try running EA Desktop as an administrator Reinstall EA Desktop, then try installing your game again.Under Programs, click Uninstall a program.Open the Control Panel (find it by searching Control Panel in the Start menu).If your hard drive has FAT32 formatting, talk with your PC manufacturer for the best way to fix the issue. If you have another hard drive, check to see if it is formatted differently. It will give you the partition size, plus the format-for example (C:) XXGBNTFS or FAT32. Click the Start button on the Windows Taskbar.To find out how your drives are formatted, use these steps: Some hard drives have FAT32 formatting, which can have issues with files larger than 4 GB. If you start having trouble when your download reaches 4 GB, you may have a problem with your hard drive formatting. Problems when the download gets stuck at 4 GB If you're having trouble with any of these steps for EA Desktop, you can switch back to Origin while we're still in Beta testing. The EA Desktop app is currently in Beta, so only some players have access. If your PC games won’t download, install, or load using EA Desktop, troubleshoot with our steps.
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